Learn to Swim-all new private lesson model

Our improved Swim Lesson Program is designed to enhance the personalized experience of your child learning to swim.  Each year we re-evaluate the effectiveness of our program processes to make sure our swimmers are progressing in the best environment we can provide.  In the past years we have trimmed down our class sizes, added co-teachers and tested out various group setting models. We have also sought out learned experience from other programs around the country and taken optional education classes to realize—with our facility structure and swim lesson program goals to move to a private lesson model program only. It is in our and your swimmer’s best interest to offer a one-to-one model only for our swimmer’s that are learning to swim.  And, even better, they are available for swimmer’s who know how to swim and want additional practice. The set schedules and multiple offerings will allow for consistency across the board.  Make ups, if classes are missed, will follow the same process as before, but with the possibility of an outlier make-up time if your swimmer’s teacher can work with you outside of our set schedules.  We also plan to add some Friday and Saturday afternoon open swim times for our swim lesson students to come enjoy the small pool and test out their skills  with a lifeguard present. We will also offer 10min checkout swims quarterly for swimmer’s “graduating” form lessons or to test their skills in various scenarios outside of class instruction. These are members only benefits.--This is our beginner swim lesson class. Swimmers learn to float like a starfish, hold their breath, practice self-rescuing, and get comfortable in the water.

FAQ’s

What is different:

All our swimmers who are at the Starfish and Seahorse level will only be allowed to enroll in private 20min lessons.  Dolphin level swimmers can enroll in a group setting class with 2 swimmers. The cost per month has changed, but each time your child comes to class they are doubling their instructional minutes.

What about siblings? You can book consecutively timed classes or same time with your swimmer’s having different teachers. Current swimmers have preference.

Why shorter classes? It is a shorter class, but more continuous instruction for your child only.  20min of direct instruction on a consistent basis is enough to learn. Our previous classes were 30min with 3 swimmers, which averages to about 10min. But, although we have class levels, there were mixed level students and not always equally distributed time.

Why are the classes more expensive? The cost is about the same based on per minute instruction that you are receiving before.

What about our child’s previous swim level?  We will continue to use our Progressive model (Starfish, Seahorse and Dolphin) as a tool to gauge what skills we teach and in which order. Now, we will have a celebration when your swimmer reaches the new level, and they will receive a certificate. But you won’t be limited to a class time to receive your child’s swim level of instruction. They will be assessed on their first day and will advance from that level each time they meet.

No sibling/multi-registration discounts?  Since we are limiting the number of students we teach and providing a designated time for each swimmer individually, we will not be able to offer a discount for multiple classes registered. We do still offer our sibling discounts.

Is there still a registration fee? Yes, the annual fee to be a part of our program is $50 for the 2023-2024 swim year. There is also a $7 per swimmer annual insurance fee. These are billed in September for returning members and upon enrolling for new members.

Swimmers still work to achieve mastery of each swim level. Progressed will be measured internally via assessments on our Captyn website. Swimmers will be rewarded when they reach the next level. They advance out of our swim lesson program when they have completed all of the Dolphin skills.

Starfish--This our beginner level of swim lessons. Swimmers learn to be comfortable in the water. The primary focus is water safety learning to float on stomach and back, hold breath and inhale/exhale properly. Swimmers leaving our Starfish class are comfortable in the water and in a swim lesson class setting.

Seahorse--This is an intermediate level swim lesson course. Our Seahorse swimmers learn how to swim independently, flip float follow and become stronger in their self-rescuing skills. We also introduce back stroke and two breathing methods. Swimmers leaving our Seahorse class can swim a short distance and take at least one breath. They can also flip and float on their back in lieu of breathing and can jump in turn around and swim to the wall confidently and without help.

Dolphin --This is our most advanced swim lesson class. Swimmers in this class can move in the water independently and take at least one breath by flipping on to their backs.  This class teaches the prep skills for our Sea babies class and builds stronger swimmers. Swimmers leaving our Dolphin classes can swim a 1/2 comfortably while taking breaths. Swimmers are able to execute their swim skills in the deep end and tread water for at least 1:00. Swimmers can also swim on their back for 1/2 25 without assistance.

$50 yearly registration fee for families

$7 insurance fee

Monthly tuition is based on number of days you attend class:

• Starfish/Seahorse or Stroke private lessons: 1 day a week-$150/month (4 x 20min classes per month)
• Starfish/Seahorse or Stroke private lessons:-$185-(2 x 20min classes per month)
• Dolphin semi-private lessons: $85 for 1 30min class per week
• Dolphin semi private: $160 for 2 30min semi-private classes per week

South Louisiana Swim Team Swim Lesson Program Policies, Procedures, Release of Liability and Fee Agreement

I

t is critical that you understand the Policies, Procedures, Release of Liability and Fee Agreement of our school to ensure each student has a fun, rewarding and safe experience when learning to swim.

Class Times

Each group, semi-private or private lesson is 30 minutes in length, one day per week.  A class is held at the same time and day of the week, each week. Camps, Clinics and Wave class length may be different.

Tuition and Fees

Tuition is billed monthly. The monthly does not change and includes:

·       4 classes per month for one day a week student

·       8 classes per month for two day a week student.

 Once you are enrolled in classes, you will continue to be billed monthly until you notify us of your desire to withdraw from classes (see “withdrawing from lessons” below). Fees (yearly registration fee, private lessons) and tuition for promotional bundles, camps or clinics will be billed immediately. Tuition for your first month will be prorated according to the number of classes left in the month and will be billed immediately.

Registration

There are no registration deadlines at the South Louisiana Swim Team. Students registering for classes can join us at any time subject to available capacity. 

Annual Team Fee

An annual administrative team fee per child will be charged when your student(s) are booked in classes.  Each year thereafter it will be billed in September. Newly enrolled students in August are charged this fee in September.

Withdrawing from Lessons

To withdraw from lessons, you need to log in to your Captyn account and request a cancellation. You also need to email the team at slst.seahorses@gmail.com.  For the protection of our customers, withdrawing via the customer portal is the only valid means of signaling your desire to withdraw.  Verbal or email withdrawal notifications are not valid.  In order to avoid being charged for the next month of lessons, you must withdraw your student on or before the 24th of the month. If you submit a withdrawal request between the 25th and the 31st, we can remove your student/students from lessons with a 50% tuition late withdrawal fee. 

Withdrawals submitted between the 1st and 7th will not be refunded.

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Refunds

·       0-24hrs cancellation request: Full refund minus 10% for the CC processing fee and services fees paid to Captyn when you signed up.

·       24-48 75% Refund  which includes the CC processing fee and administrative fee as your swimmers name has been placed on our roster and given to the teacher.

·       48hrs- the first day of class 50%refund

·       After the first day of class, no refunds

·       When you enroll your student in classes you are reserving a slot for your child that is in high demand. By reserving this spot you are agreeing to pay for your reserved spot independent of your child's attendance.  It is your responsibility to make sure that your vacations, appointments and other activities do not interfere with the classes for which you have enrolled.  South Louisiana Swim Team will offer no tuition refunds for classes missed for any reason. In addition, annual service fees and late withdraw fees are non-refundable.  Please refer to the Make up policy for options for missed classes.

Facility Closures 

In the case that a facility is closed due to inclement weather or maintenance, a make-up class maybe be scheduled, or your account will be credited for the classes cancelled.  All credits will be applied to future tuition for lessons at the South Louisiana Swim Team and cannot be converted to cash or transferred to any other party.   Credits expire one year after the date they were applied to the account. 

Methods of Payment

Electronic payments are the only payment methods accepted by South Louisiana Swim Team. Electronic payments include credit cards, debit cards and EFT/ACH transfers (electronic transfers from your bank account where you supply us with your bank routing number and account number).  We do accept checks, venmo and paypal. Our Venmo is @la-slst and paypal is @slst. seahorses. There is a late fee of $15 if you do not pay by the 10th of the month. Should your form of payment lapse for any reason, your student(s) may be withdrawn from classes at the sole discretion of South Louisiana Swim Team.

Instructor and Class Changes

We do our best to accommodate specific instructor requests. However, specific requests for instructors are not guaranteed.  Instructor substitutions, modifications and changes can occur at the sole discretion of the South Louisiana Swim Team. If classes are not booked to capacity, we reserve the right to combine classes to fill the class. We reserve the right to cancel, change your lesson day, time, or level at any time at our sole discretion.

Trial classes

We do not offer trial classes.

Timeliness

Please arrive early enough so that your student has time to stop by the bathroom, get changed and get equipment ready before class begins. To avoid class disruptions, if the student is more than 15 minutes late, he or she will not be allowed to join class that day.

Parent/Guardian Attendance  

Participants’ parent/guardian must remain at the facility or on the pool deck   during the entire duration of each lesson.

 Changing Areas, Restrooms and Locker Rooms - Dedicated Facilities

Children under the age of 4 must be accompanied by a parent/guardian in a same sex changing room, restroom.  Children 4 years and older can use the same sex changing room unaccompanied

Swimsuits

Anyone entering the pool is required to wear appropriate swim apparel. Street clothing is not permitted. While it is not required, we highly recommend that little girls wear one-piece swimsuits.

Swim Diapers

All students who are not fully potty-trained and all students under the age of three are required to wear a reusable (non- disposable) swim diaper. Disposable swim diapers (such as Lil’ Swimmers) can and should be worn under the non-disposable swim diaper. Reusable diapers have a tighter fit, which helps to avoid accidents in our pools. A swimsuit or a pair of shorts should be worn over the diaper.  Even a small accident in the pool can close the pool down for as long as 24 hours.  If you attend a hosted location and your student is under the age of three or not potty-trained they will be required to wear one (1) disposable swim diaper and two (2) reusable diapers. If in doubt, PLEASE do not take the chance.  

Watching Lessons

Participant’s parents and guardians must remain on the pool deck during their child’s lesson at hosted facilities. Our goal is to give your child the best learning experience possible so we ask you to refrain from

interrupting your child’s class. If you have questions or requests for your instructor, you can talk to them after class or email them during business hours.

Food and Snacks

Food and drink are not allowed on the pool deck at any time. The only exception to this is bottled water in a non-glass container.

Make up policy

South Louisiana Swim Team

Swim Lesson + Recreational Team student missed class/ make up class policy

If your swimmer has to miss a class while registered for any reason (sick, vacation, tired, forgot, traffic), you have 3 options:

1)         Just miss the class and come the next time. This is okay occasionally and will not affect progress if it happens every 6-8 weeks.

2)         Request a make up using the following protocol:

a.         This is only allowed once per month if you take class once a week. It is allowed twice per month if you take class two or more times a week.

b.         Go to our registration website: www.slst-seahorses.captyn.com

c.         Search for similar class as your child’s skill level and find a class that is not full

d.         If you find one, email Coach Kier.

e.         If you didn’t, refer to number 3

3)           Throughout the year whenever there are “extra” weeks in months. We will use the extra time to offer makeup classes either two or three days with multiple slots.  Monthly Schedules are posted on our team website

We do not offer refunds for missed classes.

If we cancel classes:

1)         We will do our best to offer makeups within in existing classes.

2)         We will add make up classes be the end of the season

3)         We will credit your account for the class canceled